Privacy Policy
This Privacy Policy applies to the mTickets site.
This Policy describes how we treat personal information we collect both online and
offline. This includes on our websites or in our apps. It also includes at our box
offices or in phone or email interactions you have with us.
We collect information from and about you.
Contact information. For example, we might collect your name and street address.
We might also collect your phone number or email.
Information you post. For example, we collect information you post in a public
space on our website or on a third-party social media site.
Demographic information. We may collect information about events you like or
products you buy. We might collect this as part of a survey, for example.
Other information. If you use our website, we may collect information about the
browser you're using. We might look at what site you came from, or what site you
visit when you leave us. If you use our mobile app, we may collect your GPS
location or your device's unique identifier. We might also collect the type of
mobile device you are using, or the version of the operating system your computer
or device is running. We might look at how often you use the app and where you
downloaded it.
We collect information in different ways.
We collect information directly from you. For example, if you register for a
promotion or buy tickets. We also collect information if you post a comment on our
websites or ask us a question.
We collect information from you passively. We use tracking tools like browser
cookies and web beacons. To learn more about these tools and to control them.
We get information about you from third parties. For example, if you use an
integrated social media feature on our websites or mobile applications. The
third-party social media site will give us certain information about you. This
could include your name and email address. Your activities on our sites and apps
may be posted to the social media platforms.
We use information as disclosed and described here.
We use information to respond to your requests or questions. For example, we might
use your information to confirm your registration for an event or ticket. If you
give us your friend's information, we will only use it to provide services you
requested.
We use information to improve our products and services. We might use your
information to customize your experience with us. This could include displaying
content based upon your preferences.
We use information to look at site trends and customer interests. We may use your
information to make our website and products better. We may combine information we
get from you with information about you we get from third parties.
We use information for security purposes. We may use information to protect our
company, our customers, or our websites.
We use information for marketing purposes. For example, we might send you
information about special promotions or offers. We might also tell you about new
features or products. These might be our own offers or products, or third-party
offers or products we think you might find interesting. Or, for example, if you
buy tickets from us we'll enroll you in our newsletter. We may use push
notifications and your location information on our mobile apps to send you alerts
regarding local events. To learn about your choices for these communications, read
the choices section below.
We use information to send you transactional communications. For example, we might
send you emails about your account or a ticket purchase. We might also contact you
about this policy or our website terms.
We use information as otherwise permitted by law.
We may share information with third parties.
We will share information within the Jehvah family of companies.
We will share information with third parties who perform services on our behalf.
For example, we share information with vendors who help us manage our online
registration process or who fulfill your purchases. Some vendors may be located
outside of Nigeria.
We will share information with our business partners. This includes a third party
who provides or sponsors an event, or who operates a venue where we hold events.
Our partners use the information we give them as described in their privacy
policies. You should read those polices to learn how they treat your information.
We may share information if we think we have to in order to comply with the law or
to protect ourselves. For example, we will share information to respond to a court
order or subpoena. We may also share it if a government agency or investigatory
body requests. Or, we might also share information when we are investigating
potential fraud. This might include fraud we think has happened during a
promotion.
We may share information with any successor to all or part of our business. For
example, if part of our business is sold we may give our customer list as part of
that transaction.
We may share your information for reasons not described in this policy. We will
tell you before we do this.
You have certain choices about how we use your information.
You can opt out of receiving our marketing emails. To stop receiving our
promotional emails, follow the instructions in any promotional message you get
from us. Your device settings should provide you with instructions on how to turn
off push notifications. It may take about ten days to process your request. Don't
worry! Even if you opt out of getting marketing messages, we will still be sure to
send you transactional messages. For example, we may still contact you about your
bookings.
You can modify information you have given us. To modify or delete information you
gave us, click on mTickets, and follow the instructions to modify your profile. We
make changes as soon as we can. This information may stay in our backup files. If
we cannot make the changes you want, we will let you know and explain why. If you
contact us requesting access to your information, we will respond within 30 days.
You can control tools on your mobile devices. For example, you can turn off the
GPS locator or push notifications on your phone. Each push notification has an
"unsubscribe" link.
These sites and apps are not intended for children.
Our sites and apps are meant for adults. We do not knowingly collect personally
identifiable information from children under 13. If you are a parent or legal
guardian and think your child under 13 has given us information, you can email us.
You can also write to us.
We use standard security measures.
We have security measures in place to protect your information. The standard
security measures we use will depend on the type of information collected.
However, the Internet is not 100% secure. We cannot promise that your use of our
sites will be completely safe. We encourage you to use caution when using the
Internet. This includes not sharing your passwords.
We keep personal information as long as it is necessary or relevant for our
business. We also keep information to resolve disputes, enforce our agreements and
as otherwise required by law.
We store information both in and outside of Nigeria.
If you live outside of Nigeria, you understand and agree that we may transfer your
information to Nigeria. This site is subject to the Federal Republic of Nigeria
laws, which may not afford the same level of protection of those in your country.
We may link to third party sites or services we don't control.
If you click on one of those links, you will be taken to websites we do not
control. This policy does not apply to the privacy practices of those websites.
Read the privacy policy of other websites carefully. We are not responsible for
these third party sites.
Feel free to contact us if you have more questions.
If you have any questions about this Policy or other privacy concerns, you can
email us at support@mtickets.com.ng. Please do not include your credit card number
or other sensitive information in your email.
What we will do if there is an update to this policy.
From time to time we may change our privacy practices. We will notify you of any
material changes to this policy as required by law. We will also post an updated
copy on our website. Please check our site periodically for updates.
Ad Choices
We use common tracking technologies.
We or our vendors use several common tracking tools. These may include browser
cookies. We may also use web beacons and similar technologies. We use these tools:
To recognize new or past customers.
To store your password if you are registered on our sites.
To improve our website.
To serve you with advertising content in which we think you will be
interested. To do so, we may observe your behaviors on this website and
other websites. We may also collect information about your browsing history.
To better understand the interests of our customers and our website visitors.
You can control tracking tools.
Your browser may give you the ability to control cookies. How you do so depends on
the type of cookie. Certain browsers can be set to reject browser cookies.
If you block cookies on your browser, certain features on our sites may not work.
Some ads may be served based on tracking.
We may work with online advertising companies to show you relevant and useful ads.
This may include ads served on our own websites or apps. This may also include our
ads served on other companies' sites. These ads may be based on information
collected by us or third parties (for example, when you register for a site).
These ads may also be based on your activities on our websites or on third party
sites. This second type of advertising is called "online behavioral advertising."
You can opt-out of online behavioral advertising.
To opt out of having your online behavioral advertising, contact support.
© 2018 Jehvah Technologies Limited. All rights reserved.