Privacy Policy

This Privacy Policy applies to the mTickets site.

This Policy describes how we treat personal information we collect both online and

offline. This includes on our websites or in our apps. It also includes at our box

offices or in phone or email interactions you have with us.

We collect information from and about you.

Contact information. For example, we might collect your name and street address.

We might also collect your phone number or email.

Information you post. For example, we collect information you post in a public

space on our website or on a third-party social media site.

Demographic information. We may collect information about events you like or

products you buy. We might collect this as part of a survey, for example.

Other information. If you use our website, we may collect information about the

browser you're using. We might look at what site you came from, or what site you

visit when you leave us. If you use our mobile app, we may collect your GPS

location or your device's unique identifier. We might also collect the type of

mobile device you are using, or the version of the operating system your computer

or device is running. We might look at how often you use the app and where you

downloaded it.

We collect information in different ways.

We collect information directly from you. For example, if you register for a

promotion or buy tickets. We also collect information if you post a comment on our

websites or ask us a question.

We collect information from you passively. We use tracking tools like browser

cookies and web beacons. To learn more about these tools and to control them.

We get information about you from third parties. For example, if you use an

integrated social media feature on our websites or mobile applications. The

third-party social media site will give us certain information about you. This

could include your name and email address. Your activities on our sites and apps

may be posted to the social media platforms.

We use information as disclosed and described here.

We use information to respond to your requests or questions. For example, we might

use your information to confirm your registration for an event or ticket. If you

give us your friend's information, we will only use it to provide services you

requested.

We use information to improve our products and services. We might use your

information to customize your experience with us. This could include displaying

content based upon your preferences.

We use information to look at site trends and customer interests. We may use your

information to make our website and products better. We may combine information we

get from you with information about you we get from third parties.

We use information for security purposes. We may use information to protect our

company, our customers, or our websites.

We use information for marketing purposes. For example, we might send you

information about special promotions or offers. We might also tell you about new

features or products. These might be our own offers or products, or third-party

offers or products we think you might find interesting. Or, for example, if you

buy tickets from us we'll enroll you in our newsletter. We may use push

notifications and your location information on our mobile apps to send you alerts

regarding local events. To learn about your choices for these communications, read

the choices section below.

We use information to send you transactional communications. For example, we might

send you emails about your account or a ticket purchase. We might also contact you

about this policy or our website terms.

We use information as otherwise permitted by law.

We may share information with third parties.

We will share information within the Jehvah family of companies.

We will share information with third parties who perform services on our behalf.

For example, we share information with vendors who help us manage our online

registration process or who fulfill your purchases. Some vendors may be located

outside of Nigeria.

We will share information with our business partners. This includes a third party

who provides or sponsors an event, or who operates a venue where we hold events.

Our partners use the information we give them as described in their privacy

policies. You should read those polices to learn how they treat your information.

We may share information if we think we have to in order to comply with the law or

to protect ourselves. For example, we will share information to respond to a court

order or subpoena. We may also share it if a government agency or investigatory

body requests. Or, we might also share information when we are investigating

potential fraud. This might include fraud we think has happened during a

promotion.

We may share information with any successor to all or part of our business. For

example, if part of our business is sold we may give our customer list as part of

that transaction.

We may share your information for reasons not described in this policy. We will

tell you before we do this.

You have certain choices about how we use your information.

You can opt out of receiving our marketing emails. To stop receiving our

promotional emails, follow the instructions in any promotional message you get

from us. Your device settings should provide you with instructions on how to turn

off push notifications. It may take about ten days to process your request. Don't

worry! Even if you opt out of getting marketing messages, we will still be sure to

send you transactional messages. For example, we may still contact you about your

bookings.

You can modify information you have given us. To modify or delete information you

gave us, click on mTickets, and follow the instructions to modify your profile. We

make changes as soon as we can. This information may stay in our backup files. If

we cannot make the changes you want, we will let you know and explain why. If you

You can control tools on your mobile devices. For example, you can turn off the

GPS locator or push notifications on your phone. Each push notification has an

"unsubscribe" link.

These sites and apps are not intended for children.

Our sites and apps are meant for adults. We do not knowingly collect personally

identifiable information from children under 13. If you are a parent or legal

guardian and think your child under 13 has given us information, you can email us.

You can also write to us.

We use standard security measures.

We have security measures in place to protect your information. The standard

security measures we use will depend on the type of information collected.

However, the Internet is not 100% secure. We cannot promise that your use of our

sites will be completely safe. We encourage you to use caution when using the

Internet. This includes not sharing your passwords.

We keep personal information as long as it is necessary or relevant for our

business. We also keep information to resolve disputes, enforce our agreements and

as otherwise required by law.

We store information both in and outside of Nigeria.

If you live outside of Nigeria, you understand and agree that we may transfer your

information to Nigeria. This site is subject to the Federal Republic of Nigeria

laws, which may not afford the same level of protection of those in your country.

We may link to third party sites or services we don't control.

If you click on one of those links, you will be taken to websites we do not

control. This policy does not apply to the privacy practices of those websites.

Read the privacy policy of other websites carefully. We are not responsible for

these third party sites.

Feel free to contact us if you have more questions.

If you have any questions about this Policy or other privacy concerns, you can

email us at support@mtickets.com.ng. Please do not include your credit card number

or other sensitive information in your email.

What we will do if there is an update to this policy.

From time to time we may change our privacy practices. We will notify you of any

material changes to this policy as required by law. We will also post an updated

copy on our website. Please check our site periodically for updates.

Ad Choices

We use common tracking technologies.

We or our vendors use several common tracking tools. These may include browser

cookies. We may also use web beacons and similar technologies. We use these tools:

To recognize new or past customers.

To store your password if you are registered on our sites.

To improve our website.

To serve you with advertising content in which we think you will be

interested. To do so, we may observe your behaviors on this website and

other websites. We may also collect information about your browsing history.

To better understand the interests of our customers and our website visitors.

You can control tracking tools.

Your browser may give you the ability to control cookies. How you do so depends on

the type of cookie. Certain browsers can be set to reject browser cookies.

If you block cookies on your browser, certain features on our sites may not work.

Some ads may be served based on tracking.

We may work with online advertising companies to show you relevant and useful ads.

This may include ads served on our own websites or apps. This may also include our

ads served on other companies' sites. These ads may be based on information

collected by us or third parties (for example, when you register for a site).

These ads may also be based on your activities on our websites or on third party

sites. This second type of advertising is called "online behavioral advertising."

You can opt-out of online behavioral advertising.

To opt out of having your online behavioral advertising, contact support.